Shoo Lab is your all-in-one solution for professional shoe, bag, hat, and helmet cleaning services. Manage orders, track cleaning progress, and ensure customer satisfaction with our intuitive platform.

Data rights

Data Rights

Exercise your data protection rights

Data requests

One form starts the right process.

Access, correction, withdrawal and erasure requests all begin here. We respond within 21 days, as PDPA Malaysia requires.

Make a request

Ask for access, correction or deletion.

Use the form to start the process. We only need enough detail to find your records.

What would you like to do?

Download My DataGet a copy of all your personal data

View My DataSee what data we have about you

Correct My DataRequest corrections to your information

Delete My DataRequest permanent deletion of your data

Email Address *

Phone Number

Brunei: enter 7 digits after +673.

We will verify your identity before processing and send updates to the email you provide.

Your rights

Your Rights Under Data Protection Laws

Under the Personal Data Protection Act 2010 (Malaysia)

Right of Access (s.30): Request a copy of your personal data held by Shoo Lab Bintulu.

Right to Correct (s.34): Request correction of inaccurate, incomplete, or outdated personal data.

Right to Withdraw Consent (s.38): Withdraw consent for processing of your personal data at any time.

Right to Prevent Processing (s.42–43): Request that we stop processing your data for direct marketing or causing distress.

Right to Erasure: Request deletion of your personal data, subject to lawful retention requirements.

Right to Lodge a Complaint: You may complain to the Department of Personal Data Protection (JPDP), Ministry of Digital, Malaysia.

We respond to all PDPA requests within 21 days, as required by Malaysian law.